Last Updated: January 1, 2025
Introduction
Welcome to Clarity.Tube ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Chrome extension.
Information We Collect
1. User-Provided Information
- Account information (email address, username)
- Payment information (processed securely through Paddle)
- Subscription preferences
2. Payment Processing
We use Paddle (paddle.com) as our merchant of record. When you make a purchase, you're entering into a contract with Paddle directly. Paddle collects and processes your payment information according to their privacy policy. We do not store your complete payment details on our servers.
3. Automatically Collected Information
- YouTube video URLs you analyze
- Extension usage statistics
- Browser type and version
- Time zone setting
- Operating system information
- IP address
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your payments and manage your subscription
- Generate video analysis and summaries
- Improve our AI algorithms and service quality
- Send important service updates and announcements
- Respond to your requests and support inquiries
Data Storage and Security
- User data is stored securely in Supabase
- Analysis history is stored in Clickhouse DB
- We use Redis for temporary data caching
- All data transmissions are encrypted using industry-standard protocols
- Payment information is processed and stored by certified payment processors
Data Sharing and Third-Party Services
We share data with the following key service providers:
- OpenAI - processes video content for AI analysis
- Paddle - handles payment processing as our merchant of record
- Google Chrome Web Store - manages extension distribution and updates
Each service provider is carefully selected and contractually bound to use your data only for the specified purposes. We regularly review their privacy practices to ensure compliance with our standards and applicable data protection regulations.
User Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Export your data
- Withdraw consent for data processing
- Opt-out of marketing communications
Cookie Policy
We use essential cookies to:
- Maintain your session
- Remember your preferences
- Ensure secure authentication
- Improve service performance
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.
Legal Basis for Processing (GDPR Article 6)
We process your data based on:
- Contract Performance (Article 6(1)(b))
- Providing the core service functionality
- Processing your subscription
- Handling support requests
- Legal Obligations (Article 6(1)(c))
- Tax and accounting requirements
- Responding to legal requests
- Maintaining security records
- Legitimate Interests (Article 6(1)(f))
- Improving our services
- Preventing fraud
- Marketing to existing customers
- Service analytics
- Consent (Article 6(1)(a))
- Marketing communications
- Optional feature usage
- Cookie usage beyond essential
Data Retention
We retain your data for:
- Active accounts: Duration of service use
- Cancelled accounts: 30 days after cancellation
- Analysis history: 12 months
- Payment records: As required by law
Changes to Privacy Policy
We may update this privacy policy periodically. We will notify you of any material changes through the extension or email.
Contact Information
For privacy-related questions or concerns, contact us at:
Email: [email protected]